We Offer

• Comprehensive Medical and Dental Benefits
• Employer RRSP Matching Program
• Annual Health/Wellness Spending Accounts
• Professional Growth & Development

This role can be based out of the Ottawa or Montréal location.

Summary

Under the leadership of the Rental Support Manager, the Rental Support Coordinator plays a key role in upholding the administrative functions, including but not limited to managing all associated invoicing, contracts, reports and documentation for the Rental Department within the Ottawa and Montréal location.

What You’ll Do – The Role (Responsibilities)

• Gather all pick up tickets returned with all corresponding documents to generate a rental return invoice (Draft).
• Obtain all fuel receipts from fuel suppliers and match to corresponding customer’s invoice.
• Invoice inventory quantity discrepancies once confirmed with Operation Manager and Sales Rep.
• Run monthly Cycle Billing for long-term rentals.
• Communicate with the Rental Sales Department to keep all signed agreements up to date in order to have proper P.O.s from customers when processing invoices.
• Prepare invoices and obtain approval from Sales Representatives for designated territory including sending to customers electronically or by mail.
• Communicate with customers regarding invoice questions and escalating receivable/customer concerns and issues to the Rental Support Manager.
• Ensure re-rentals costs are matched with corresponding revenue and posted in correct accounting period.
• Maintaining accurate and up to date customer records.
• Other tasks and duties as assigned from time-to-time and deemed necessary and relevant to the role of Rental Support Coordinator by management.

What You Need (Requirements)

• High School diploma or equivalent required.
• Post-secondary education in finance/administration is considered an asset.
• Bilingual in French and English is required.
• Strong communication and interpersonal skills
• Excellent computer skills and proficiency in MS Office applications
• Ability to multi-task and manage competing priorities in a fast-paced environment.
• Exceptional time management skills
• Organized and detail oriented.
• In the case of a power outage or declared State of Emergency by any level of Government in your Region, be available for work.

Working Conditions

• Extended periods of sitting.
• Continued use of a computer and phone.
• Manual dexterity required to use computer and peripherals.
• Interaction with employees, management, and the public at large.
• Working in a busy office environment with frequent interruptions.